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Communications and Solutions Designer
his was a four-month journey involving extensive UX research, prototyping, and design, all undertaken independently.
Individually, the challenge was to restructure the privacy policy of an existing app, Homer, to make it more comprehensible for children. The objective was to create an interactive application that would be user-friendly for both parents and their children. This involved tackling the issue of complex legal jargon in the app's privacy policy, terms, and conditions, and tailoring the content to ensure it was easily understandable for the intended users.
For inspiration, I selected different design styles tailored to each type of user. For children, I drew inspiration from children's games and toys, incorporating bright colors and designing fun avatars to make the app interactive and enjoyable. The aim was to create a design that was not only engaging but also had an educational aspect, making the experience both entertaining and informative.
My process for user research was comprehensive, considering there were two distinct groups involved in my redesign: parents and children. I conducted a widespread survey, distributed to schools and parents, garnering over 75 responses through Google Surveys. The survey included a range of questions, from 'Do you teach your kids about digital safety?' to 'How do you like to learn?' Following this, I developed a 'Says, Thinks, Does, Feels' map to identify pain points and potential solutions, ensuring a thorough understanding of both user groups' needs
This experience map portrays the journey of a typical tech-savvy parent, providing a generalized perspective of this user category.
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Figma was used to create the wireframes of the mobile and desktop application. Mockups, Low and High Fidelity Products were created using Figma in collaboration with TA's and Professor.
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